Follow the steps below to get your meter back in your clinic ASAP.
- Complete Service Order Form with PO # for billing. Be sure to include contact name, address, S/N’s of meters/modules, and description of service issue.
- Ship meter and/or modules with completed form to Mesa to the attention of Service. Mesa’s address is 12100 West 6th Avenue, Lakewood, CO, 80228.
The average meter turn around will be about 10 days from the date of receipt. Also, keep in mind Mesa Labs recommends annual calibration of all DialyGuard meters.
Click on the link to print out your Service Order Form now! http://dialyguard.mesalabs.com/wp-content/uploads/sites/8/2014/01/Service-Order-Form.28APR2014.pdf
Please keep in mind we no longer service the Neo-1 meter and the 90DX meter. For more information on this please contact us at: http://dialyguard.mesalabs.com/contact-us/